I-GO Car Sharing

Headin’ out on the highway and lookin’ for adventure is about to get a whole lot easier for I-GO members.

Beginning June 1st, all I-GO vehicles will be registered with the Illinois Tollway. Here is some important information that every member should be aware of:

1. No more fines. Once all our vehicles are registered with the tollway they should no longer receive a tollway violation unless there is some sort of error—in which case we will resolve the issue directly with the Illinois State Toll Highway Authority.
2. Out of sight, man! The I-PASS transponders we use are not the common white box mounted on the interior of the front windshield of a vehicle. For obvious security reasons, we prefer not to divulge the specifics of their installation. But trust us, they’re there, even though you don’t see ‘em.
3. Sayonara, cash lane. All I-GO vehicles will be able to use the high-speed automatic toll lane as of June 1st. Members will no longer need to use the slower cash lane!
4. Better billing. All toll trips and costs will be automatically synched with member invoices.
5. Real-time charges. Transponders will eliminate instances when charges show up on your billing invoice a month later. This lag time in data processing is common with the Tollway Authority’s “V-Tolling” system, in which license plates are scanned by cameras.
6. Interior info. We will also be removing tollway “pay online” slips from the vehicles, as well as those velcro mounting strips on the windshield previously used for I-PASS transponders. We will be replacing those with decals informing members that the vehicle they are driving is equipped with an I-PASS.
7. Don’t take it personally. Members will not be able to use their personal I-PASS, but will pay an I-PASS rate. I-GO charges a service fee of $0.10 per toll for processing on top of the toll cost.

While I-GO members will no longer be able to use their own I-PASS, we feel this will be a greater convenience. You’ll avoid the hassle of registering and unregistering your I-PASS with each vehicle on a trip-by-trip basis just to save a few cents. It’s also been common for members to neglect registering their I-PASS, and then accrue violations and charges. And members often forget to remove their personal I-PASS from our cars at the end of their trips.

This method will be more time-efficient for everybody, since the charges will automatically appear on monthly invoices.

We’re psyched about this. And we think our members will be, too. It’s a great, new benefit for I-GO members, and we hope it makes your next trip on the Tollway a breeze.

This month we are in the process of adding I-PASS transponders to lots of I-GO cars. All suburban vehicles will be equipped with I-PASS transponders, and our fleet team has carefully selected vehicles across Chicago to ensure at least one vehicle in each neighborhood is similarly equipped.

To find the cars with I-PASS in our fleet, members can search for them in the Amenities section of our online reservation system after logging in. We have placed a bright orange sticker in each I-PASS-equipped vehicle, notifying members not to use their own I-PASS or pay the tolls themselves.

The I-PASS charges will be added to the member’s invoice at the end of the month. It’s a great deal for all: using our I-PASS is significantly cheaper than paying tolls with cash. No vehicle registered with the Illinois Tollway will receive a violation, so you can enjoy open road tolling with peace of mind.